Privacy Policy – jil1 Online Gaming Platform

1.1 Data Controller. jil1 is the data controller responsible for the personal information collected through the jil1 platform at https://jil1.net and the jil1 mobile application. As data controller, jil1 determines the purposes and means of processing your personal data.

1.2 Platform Overview. jil1 is an online gaming platform serving players in the Philippines. The platform offers a range of gaming products including online slots, live dealer casino games, sports betting, and specialty games. All gaming activities on jil1 are conducted in Philippine Pesos (PHP / ₱) and are subject to applicable Philippine gaming regulations.

1.3 Data Protection Officer. jil1 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations. The DPO is responsible for overseeing jil1's data protection strategy and ensuring compliance with applicable privacy laws. Contact details for the DPO are provided in Section 13 of this policy.

1.4 Scope. This Privacy Policy applies to all personal data collected by jil1 in connection with: (a) the registration and maintenance of player accounts; (b) the provision of gaming services; (c) the processing of financial transactions; (d) customer support interactions; and (e) marketing and promotional communications, where consent has been given.

2.1 Registration Information. When you create a jil1 account, we collect the following personal information: full legal name, date of birth, email address, mobile number, residential address (including city and province within the Philippines), and a username and password of your choosing.

2.2 Identity Verification (KYC) Documents. To comply with Philippine anti-money laundering regulations and to verify that you meet the 21+ age requirement, jil1 may collect copies of government-issued identification documents. Acceptable documents include: Philippine passport, driver's license, PhilSys National ID, SSS card, UMID card, PRC ID, or Voter's ID.

2.3 Financial Information. jil1 collects information necessary to process deposits and withdrawals, including your preferred payment method (GCash, PayMaya, BPI, BDO, or Metrobank), account numbers or mobile wallet numbers associated with those payment methods, and transaction history. jil1 does not store full payment card numbers or CVV codes.

2.4 Gaming Activity Data. jil1 collects data about your gaming activity on the platform, including: games played, bet amounts, win/loss records, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Data. When you access the jil1 platform, we automatically collect certain technical information including: IP address, device type and model, operating system, browser type and version, referring URL, and pages visited. This information is used for security monitoring, fraud prevention, and platform optimization.

2.6 Communications Data. If you contact jil1 customer support, we retain records of those communications — including chat transcripts, email correspondence, and call recordings where applicable — for quality assurance, training, and dispute resolution purposes.

jil1 uses the personal information we collect for the following purposes:

• Account Registration and Management: To create and maintain your jil1 player account, verify your identity and age, and provide you with access to the platform's gaming services.
• Service Delivery: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; to credit winnings to your account; and to provide the gaming products you have chosen to use.
• Regulatory Compliance: To comply with our obligations under Philippine law, including the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR licensing requirements, and the Data Privacy Act of 2012 (RA 10173).
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce self-exclusion requests, and to apply deposit and loss limits set by players through our responsible gaming tools.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities on the jil1 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your jil1 account.
• Marketing and Promotions: Where you have given your consent, to send you information about jil1 promotions, bonuses, new games, and other offers that may be of interest to you. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jil1 platform.

Under the Philippine Data Privacy Act of 2012, jil1 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jil1 — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with jil1's legal obligations under Philippine law, including AML reporting requirements, PAGCOR licensing conditions, and age verification mandates.
• Legitimate Interests: Processing is necessary for jil1's legitimate interests in operating a secure and compliant gaming platform, preventing fraud, and improving our services — provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, jil1 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5.1 Service Providers. jil1 shares personal data with trusted third-party service providers who assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually required to process personal data only on jil1's instructions and to maintain appropriate security measures.

5.2 Regulatory Authorities. jil1 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or other competent Philippine authorities where required by law, court order, or regulatory directive.

5.3 Game Providers. jil1 works with licensed game software providers to deliver gaming content on the platform. These providers may receive limited technical data (such as session tokens and bet data) necessary to operate their games. They do not receive your full personal profile.

5.4 No Sale of Personal Data. jil1 does not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. This is an absolute commitment.

5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of jil1's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the jil1 platform. They allow jil1 to recognize your device, remember your preferences, and provide a more personalized experience. jil1 also uses similar tracking technologies such as web beacons and local storage.

6.2 Types of Cookies Used by jil1.

6.3 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the jil1 platform. For non-essential cookies, you may withdraw your consent at any time through the cookie preference center accessible from the jil1 platform footer.

7.1 Retention Periods. jil1 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC Data: Retained for a minimum of five (5) years from the date of account closure, in accordance with PAGCOR licensing requirements and AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming Activity Data: Retained for three (3) years from the date of the gaming session, unless a longer period is required for dispute resolution or regulatory purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless the matter is subject to ongoing dispute or legal proceedings.
• Marketing Data: Retained until you withdraw your consent or for a maximum of three (3) years from the date of last engagement, whichever is earlier.

7.2 Deletion. Upon expiry of the applicable retention period, jil1 will securely delete or anonymize your personal data. Where anonymization is used, the resulting data can no longer be linked to you and is no longer subject to this Privacy Policy.

8.1 Security Measures. jil1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jil1 platform.
• AES-256 encryption for sensitive data stored on jil1 servers, including KYC documents and financial information.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits and penetration testing conducted by independent security professionals.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.

8.2 Your Responsibilities. While jil1 takes extensive measures to protect your data, you also play an important role in keeping your account secure. You are responsible for: maintaining the confidentiality of your jil1 password; using a strong, unique password for your jil1 account; logging out of your account when using shared devices; and notifying jil1 immediately if you suspect unauthorized access to your account.

8.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jil1 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jil1:

• Right to Be Informed: You have the right to be informed about how jil1 collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data that jil1 holds about you, including information about how it is being processed.
• Right to Correction: You have the right to request that jil1 correct any inaccurate or incomplete personal data held about you. You may update basic account information directly through your jil1 account settings.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. Note that this right may be limited where jil1 is required to retain data by law.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jil1's ability to demonstrate compelling legitimate grounds.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jil1 has violated your data privacy rights. The NPC can be contacted through their official website at privacy.gov.ph.

To exercise any of these rights, please contact jil1's Data Protection Officer using the contact details provided in Section 13. jil1 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

10.1 Age Restriction. The jil1 platform is strictly for persons aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jil1 does not knowingly collect personal data from individuals under the age of 21.

10.2 Age Verification. jil1 employs age verification procedures at registration and before processing withdrawals to enforce this requirement. If jil1 discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be handled in accordance with applicable regulations, and the personal data will be deleted as soon as practicable.

10.3 Parental Responsibility. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. If you believe that a minor has registered on the jil1 platform, please contact our support team immediately.

11.1 Game Software Providers. The games available on jil1 are powered by licensed third-party game software providers. These providers operate under their own privacy policies and data processing agreements with jil1. jil1 ensures that all game providers are contractually bound to handle player data in accordance with applicable Philippine privacy law.

11.2 Payment Processors. Deposits and withdrawals on jil1 are processed through third-party payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers operate under their own privacy policies and are regulated by the Bangko Sentral ng Pilipinas (BSP). jil1 is not responsible for the privacy practices of these payment providers.

11.3 No External Links. The jil1 platform does not contain links to external third-party websites for commercial or advertising purposes. All links within the jil1 platform direct to internal pages within the jil1 domain.

11.4 Analytics. jil1 uses internal analytics tools to monitor platform performance and user experience. Any analytics data collected is anonymized or pseudonymized before analysis and is not shared with third parties for their own purposes.

12.1 Right to Update. jil1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. The "Last Updated" date at the top of this policy will be revised accordingly.

12.2 Notification of Changes. Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is processed — jil1 will notify registered players via the email address associated with their account at least fourteen (14) days before the changes take effect.

12.3 Continued Use. Your continued use of the jil1 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting our support team.

12.4 Policy Archive. Previous versions of this Privacy Policy are available upon request by contacting jil1's Data Protection Officer. jil1 maintains a complete archive of all previous policy versions for transparency and compliance purposes.

13.1 Data Protection Officer. If you have any questions, concerns, or requests regarding this Privacy Policy or the way jil1 handles your personal data, you may contact our Data Protection Officer directly. The DPO is responsible for ensuring jil1's compliance with the Philippine Data Privacy Act and for handling all data subject requests.

DPO Contact Email: [email protected]

General Support Email: [email protected]

Support Hours: 24/7 — including Philippine public holidays

Response Time: Data subject requests will be acknowledged within three (3) business days and fully responded to within fifteen (15) business days, in accordance with NPC guidelines.

13.2 National Privacy Commission. If you are not satisfied with jil1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.

13.3 Language. This Privacy Policy is written in English. In the event of any inconsistency between an English version and any translated version of this policy, the English version shall prevail.